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By Michael McCarthy, President

I am very happy to announce that in the not-too-distant future, Alex McCarthy will be taking over as division manager of Tri-Boro Trailer. Brandi Ketter will be moving into a newly created IT and marketing position. Brandi's new job will deal with all company software, hardware, phone, mobile phone, GPS, web design and marketing issues (and whatever else we might think of!).

Once Alex has been trained into his new position, we will set the date that Brandi will begin her new adventure.

Good luck to them both!

By Jeff Wolfarth, General Manager

Once again, the Mr. John company camping trip was a success! It seemed to me that a good time was had by all. The weather was "iffy" at first, but it turned out to be a great weekend!

The camping trip was a great opportunity for us all to connect with each other in a place other than at work. When I tell my friends about this event, they always say the same thing – that it's unusual for a company of our size to be able to pull something like this off. I tell them that you have to be a special kind of person to work in our industry and for Mr. John. That's what makes it work.

The other thing that makes this work is the generosity of our owner and the dedicated leaders who prepare, organize and work extra hard to make the trip a special time for everyone.

Thank you so much to all that came, helped out and had fun!

By Megan Wolfarth, Training and Safety Director

As many parents already know, it's back to school time! While this can be an exciting time for parents and students alike, it's important to review the rules of the road, especially when school buses are involved.

While traveling through school zones, it's important to know that the speed limit is 15 mph, even if there are not signs or flashing yellow lights. Be aware of your surroundings and know if there is a school nearby. Half of all school-age pedestrians killed are between five and seven years old. It's difficult for children that age to understand the dangers posed by moving vehicles, but as adults, we know better.

I know that it's hard to follow the rules of the road (especially on a one-lane road with a school bus that stops seemingly every 10 feet), but take a deep breath, relax, and realize that a few extra minutes won't kill you. If you look at it in a different way, keeping your cool will teach you patience and tolerance.

Think of it this way: If your child or grandchild were at that bus stop, would you want an aggressive driver around? I know I wouldn't! So slow down, take it easy, and realize that it's "better to be safe than sorry."

• Heather Walker (June 17) – Heather got a gold star from a customer in Moon Township. The customer and Heather were corresponding via e-mail and he noted that Heather "works hard at (her) job" and that he "appreciates all the hard work." He said that "it's nice to know you can depend on certain people to get things done." That's a great compliment!
• Jerome Heckert (August 7) – Jerome got a gold star from a customer in Hickory. Mick called in to say that Jerome delivered the trailer and set it up very quickly. He said that our driver did an excellent job. Thanks, Jerome!
• John Sciulli (August 26) – John got a gold star for his good work at a job site in Robinson Township. Ed wanted to thank John for the great service he provided and said that if he's ever in the area again, he will be sure to use us!
• John Malanchak (August 7, August 19, August 26, August 31) – John was the proud recipient of FOUR gold stars this month!

His first star came from a customer who called specifically to say that John "always does such a great job" and that he is "very pleasant, nice, and on the ball." She had nothing but good things to say!

The second star came from a construction customer. Jeremy called in to say that John is a very personable individual and thanked him for taking care of the AquaFlush system in their trailer when they called with a problem. Jeremy said that it's not often you find someone that does a good job and is also friendly ... and then he ordered two more AquaFlushes!

John's third star came after he installed a holding tank at a credit union in the pouring rain. Julie said that John was soaking wet and she kept trying to get him to come inside to dry off a little. She said John kept working and finished the install. She also noted that another company came to do repairs and left, saying the weather was too bad and that they would come back when the weather was better. Julie was very impressed with John's work.

And last, but not least, John's fourth star came from a customer in Clinton. Chris called specifically to compliment John, saying that he was "always on time," that he is "always double-checking their equipment" and that "John is always very easy to deal with."

Four gold stars in one month! Great work, John!